Writing
Essays and notes on data monetisation.
Working notes on data monetisation, platforms and AI — written for operators, boards and investors who have to make calls before the dust has settled.
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Wrap is the architecture
Most data businesses are built around the part that can be sold off.
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In advertising, wrap is the product
An advertising platform is not what most people think it is.
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In products, to do more with less, do less with more
Product success is not about doing more. It is about doing less, and doing it extraordinarily well.
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Embracing Serendipity: The Symbiosis of Personalization and Discovery in Consumer Experiences.
In an age of hyper-personalisation, the businesses that win are the ones that also know when to surprise.
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You have an AI agent. Great. Does it have the data?
The rush to implement AI agents within organisations reminds me of the early cloud migration days – lots of enthusiasm but often overlooking critical foundations.…
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Data and Analytics fueling United Healthcare Group’s Powerful Flywheel
The recent 20% stock price drop of United Healthcare Group (UHG) due to a slight earnings miss has triggered my interest in looking beyond the…
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Do not sell your data!
Leading data initiatives at companies like dunnhumby and Reward, where we tracked billions of transactions worth billions of pounds, I’ve observed a common mistake about…
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The Unsexy yet Fundamental Part of AI Projects: Data
In my years leading data and product initiatives I’ve seen firsthand what really drives successful AI projects. While the focus is often on sophisticated algorithms…
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The Evolution of Product Leadership: From Features to Value Creation, and the AI revolution
In my 20+ years career in product leadership, I’ve witnessed a fundamental transformation in how we approach product leadership. Let me share some observations that…
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Data Product Management: Features Don’t Drive Value. Insights Do.
At dunnhumby, while building Walmart Luminate, I had an “aha” moment that changed how I think about data products: we were spending too much time…
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