Writing
Essays and notes on data monetisation.
Working notes on data monetisation, platforms and AI — written for operators, boards and investors who have to make calls before the dust has settled.
-
Why Net Recurring Revenue (NRR) is a fundamental product KPI
One of the important usage of data is about product diagnostic. When data people talk about data, they often talk about data monetisation, and get…
Read →
-
Understanding Customer Churn and How to Fight It
Customer churn is and will always be a critical metric for product success — sometimes it can even be a nightmare! Let’s try to understand…
Read →