"We could bring it in-house any time."
Tesco did. The last slice cost nearly five million pounds a point, because the rake was on loan and the loan had grown.
You get the data back. The value stays with the partner who learned your customers.
The Clubcard data was always Tesco's. dunnhumby did the learning on it, and Lord MacLaurin, then Tesco's chairman, told the board: "you know more about my customers after three months than I know after thirty years."
Tesco never needed the data back, because it already had the data. It had to buy the company: 53 percent in 2001 for a reported £30m, 84 percent by 2006, and when the founders sold their last 10 percent at the end of 2010, it fetched a reported £48m. Per percentage point, the last stake cost more than eight times the first.
The gap was not Tesco's customers alone. In those nine years dunnhumby took what it had learned on Tesco's data to other countries and other clients, and the company's price rose with it. Tesco paid the market price for value grown on its own data.
Your partner's rake is on loan from you. It sits on your data, and when the data is yours alone, you hold a claim on it. The claim is real, and it depreciates. Every year the partner learns, calling it costs more, and the part you get back for free is the part that was never worth much on its own.
How much would it cost you to leave?
Price what they have learned since you signed.