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Embracing Serendipity: The Symbiosis of Personalization and Discovery in Consumer Experiences.
In the age of hyper-personalization, it’s easy to fixate on the power of precision. As a CPO with over 20
4 min read
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In products, to do more with less, do less with more
As a lifelong advocate for focused strategies, I’ve consistently championed the power of concentration throughout my career. This approach has
4 min read
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A call to end agreeable AI – lessons from social media
In recent weeks, we’ve witnessed a concerning trend with OpenAI’s latest GPT-4o model, which many users have reported as becoming
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You have an AI agent. Great. Does it have the data?
The rush to implement AI agents within organizations reminds me of the early cloud migration days – lots of enthusiasm
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Data and Analytics fueling United Healthcare Group’s Powerful Flywheel
The recent 20% stock price drop of United Healthcare Group (UHG) due to a slight earnings miss has triggered my
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Do not sell your data!
Leading data initiatives at companies like dunnhumby and Reward, where we tracked billions of transactions worth billions of pounds, I’ve
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