Embracing Serendipity: The Symbiosis of Personalization and Discovery in Consumer Experiences.
In the age of hyper-personalization, it’s easy to fixate on the power of precision. As a CPO with over 20 […]
In products, to do more with less, do less with more
As a lifelong advocate for focused strategies, I’ve consistently championed the power of concentration throughout my career. This approach has
A call to end agreeable AI – lessons from social media
In recent weeks, we’ve witnessed a concerning trend with OpenAI’s latest GPT-4o model, which many users have reported as becoming
You have an AI agent. Great. Does it have the data?
The rush to implement AI agents within organizations reminds me of the early cloud migration days – lots of enthusiasm
Data and Analytics fueling United Healthcare Group’s Powerful Flywheel
The recent 20% stock price drop of United Healthcare Group (UHG) due to a slight earnings miss has triggered my
Do not sell your data!
Leading data initiatives at companies like dunnhumby and Reward, where we tracked billions of transactions worth billions of pounds, I’ve
What Happens When Content becomes Infinite and Free?
In an era where AI can generate content at unprecedented scale and speed, we face an intriguing paradox: what’s the
The Unsexy yet Fundamental Part of AI Projects: Data
In my years leading data and product initiatives I’ve seen firsthand what really drives successful AI projects. While the focus
The Evolution of Product Leadership: From Features to Value Creation, and the AI revolution
In my 20+ years career in product leadership, I’ve witnessed a fundamental transformation in how we approach product leadership. Let
Data Product Management: Features Don’t Drive Value. Insights Do.
At dunnhumby, while building Walmart Luminate, I had an “aha” moment that changed how I think about data products: we