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The Unsexy yet Fundamental Part of AI Projects: Data
In my years leading data and product initiatives I’ve seen firsthand what really drives successful AI projects. While the focus is often on sophisticated algorithms and cutting-edge models, fancy use cases and cool demos or prototypes, the reality…
The Evolution of Product Leadership: From Features to Value Creation, and the AI revolution
In my 20+ years career in product leadership, I’ve witnessed a fundamental transformation in how we approach product leadership. Let me share some observations that might resonate with fellow product leaders. The role of product leadership has evolved…
Data Product Management: Features Don’t Drive Value. Insights Do.
At dunnhumby, while building Walmart Luminate, I had an “aha” moment that changed how I think about data products: we were spending too much time discussing features, and not enough talking about insights. This is a common trap,…
Platform Economics: Three Waves of Value Creation
Over twenty years ago, at Yahoo!, I witnessed the birth of digital platforms. We thought connecting advertisers with publishers was revolutionary. It was just the beginning. The evolution of platforms tells an interesting story about value creation. From…
SaaS vs Agentic AI: Rethinking the Future of Software
During a recent lesson about AI with Massimo Chiriatti at Università Cattolica, a smart student asked about SaaS and Agentic AI – specifically about the potential impact on SaaS business models. I wasn’t completely satisfied with my answer…
Why Net Recurring Revenue (NRR) is a fundamental product KPI
One of the important usage of data is about product diagnostic. When data people talk about data, they often talk about data monetization, and get all excited about the many ways that can be used to transform data,…
What’s holding up data monetization at many companies
Despite the enthusiasm around data monetization, there is shockingly few companies, at least in Europe, and especially in Italy, that are really leveraging it in a very significant way. This is a massive lost opportunity. If you put…
Understanding Digital Advertising Platforms and Data’s Role
In a recent session with Luiss Business School master students focused on performance marketing and platforms, I had the valuable opportunity to streamline and share my insights and experiences with digital advertising platforms. This article is aimed at…
Understanding Customer Churn and How to Fight It
Customer churn is and will always be a critical metric for product success — sometimes it can even be a nightmare! Let’s try to understand its complexities, and to provide some actionable insights for product managers to effectively…
Triggering Platform Network Effects with Data
Let’s take a very broad definition of a platform: an infrastructure designed to facilitate interactions between producers and consumers. So Amazon is a platform, where producers make goods available to shoppers for purchase. But so are Facebook, Instagram…
Data Monetization: What’s Really Holding You Back?
I finally found time to expand a bit on a previous post about what’s holding up data monetization. Many of you reached out with interesting questions and observations, especially around the three key barriers I identified: resources, culture,…
ChatGPT vs DeepSeek – what it means
Some of you have asked about my take on #DeepSeek’s recent announcement, and it’s sparked some interesting thoughts about where the AI industry might be heading… If DeepSeek’s claims about #R1 training costs hold true – suggesting they…
Data Monetization: Three Routes to Value Creation
Data monetization remains a hot topic in boardrooms, yet many organizations still struggle to extract significant value from their data assets. Despite the enthusiasm around data monetization and AI, why do so many companies still fail to capture…
3 Data Don’ts That Will Cost You
Here are three critical mistakes I keep seeing companies make with their data: Don’t believe quantity makes up for quality Don’t skip the foundation work Don’t build without clear business goals Your expensive data lesson? I’d love to…