Privacy Policy

Last updated: 2025-05

1. Introduction

Monetaise (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, services, or applications (collectively, the “Services”).

We process personal data in compliance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:
Monetaise srl
Registered office: via Bocchetto 6, Milan
Email: [email protected]

3. What Data We Collect

We may collect and process the following types of personal data:

  • Identification data: name, surname, username, company name
  • Contact data: email address, phone number, postal address
  • Account and usage data: login information, IP address, browser type, device, pages visited, interaction history
  • Communication data: messages, feedback, survey responses, or support requests
  • Preference data: notification, language, and marketing preferences

We do not intentionally collect sensitive personal data (e.g., health, religion, political opinions).

4. How We Use Your Data

We use your personal data to:

  1. Provide and improve our Services
  2. Manage your account and authentication
  3. Send operational and transactional communications
  4. Personalize content, features, and recommendations
  5. Conduct analytics and performance monitoring
  6. Comply with legal obligations and protect our rights

If you consent, we may also send marketing or promotional communications, which you can opt out of at any time.

5. Legal Basis for Processing

We process your data based on one or more of the following legal bases:

  • Contract performance: to deliver the Services you requested
  • Legitimate interests: to maintain and improve the Services
  • Legal obligations: to comply with laws or regulations
  • Consent: when you opt in to marketing or optional data collection

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above or as required by law. When no longer needed, your data will be securely deleted or anonymized.

7. Data Sharing and Transfers

We do not sell your personal data.
We may share your data with:

  • Trusted service providers (e.g., hosting, analytics, email delivery) under confidentiality agreements
  • Public authorities when required by law

If we transfer data outside the EU/EEA, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent at any time
  • Receive a copy of your data (data portability)
  • Lodge a complaint with a supervisory authority (e.g., Garante per la Protezione dei Dati Personali in Italy)

Requests can be sent to [[email protected]].

9. Security Measures

We implement technical and organizational measures to protect your personal data against loss, theft, unauthorized access, or alteration.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact

For questions or concerns about this Privacy Policy or your personal data, contact us at:
📧 [email protected]

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